Frequently Asked Questions
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1. Pay by ATM or internet banking transfer
You can make payment using ATM or internet banking to transfer the payable into our bank account.
Payment MUST to be made in Singapore Dollars.
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DBS Current Account 118-9009192
New Shan Travel Service Pte Ltd
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Please note that, you must possess an internet banking account with DBS.
Please consult these banking webpages DBS for more information about internet banking.
2. Pay by NETS or Credit Cards at counter
You can choose NETS to make payment at our counter.
You also can The following Credit Cards are accepted. There is a 2.0% transaction charge for credt card payment.
The Credit Card holder MUST been one of passenger in the ticket.
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You can collect the air ticket after our ticketing officer issued it.
Please call our ticketing officer to ensure that your ticket is ready for collection before you collect it.
- You can collect your air ticket via Email.
- Your ticket also can be Self-collected at Our Office.
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| Can I Change or Cancel my reservation? |
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Yes. Please call the hotline at 6221 9333 with the full details of your reservation.
Note that cancellation/change fees may apply depending on the conditions you have agreed to at the point of confirming the reservation.
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